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Why Choose PJA Insurance?

PJA Insurance Services founder Pete Alexakis and the Agency Staff have been serving the insurance interests of California Policy Holders for 45 years.

Our Retail Insurance Agency specializes in writing and servicing a wide variety of personal and commercial lines policies. Through the years the agency has built strong relationships with many preferred insurance carriers like Mercury Insurance, Liberty Mutual, Travelers, Hartford, Anthem and Kaiser Permanente.

We have offices located at 5015 Canyon Crest Dr Suite 110 in Riverside California and 5256 South Mission Road Suite 127 Bonsall California 92003. PJA Insurance Services looks forward to and appreciates the opportunity to earn your business.

Need-to-know auto insurance claim checklist

Steps to take when an accident occurs and how to properly file an auto insurance claim

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What to do when an auto accident occurs

1

Move to safety

Identify the nearest safe location and if possible move your vehicle to that location.

2

Check for injuries on all passengers

Always check to make sure there are no injuries so you know how to proceed when calling 911.

3

Call 911

The 911 operator will advise you if they need to respond. Absolutely contact the police if:

  • If It's a hit and run
  • If the other party attempts to leave the scene without providing their information
  • If there are injuries
  • If it is apparent that liability will be disputed

4

Take Photos

  • Vehicle damage
  • Scene of the accident
  • All parties involved

5

Exchange Information

You will need all of the following information from every party involved in the accident:

Personal Information

  • Name
  • Phone Number
  • Home Address
  • Driver's license Number
  • Auto Insurance carrier / policy number

Auto Information

  • Year of car
  • Make of car
  • Model of car
  • License plate number (including state)

6

Gather Eyewitness Information

It is important to obtain information from any eyewitnesses at the scene of the accident.

7

DO NOT Admit Fault

You do not want to admit any fault. However, fully cooperate with the authorities and obtain their information and the police report number.

8

Take Notes and Document

It's a good idea to write down details about the loss while it's still fresh in your mind. Include as many details as possible, such as:

  • The direction the vehicles were traveling
  • How fast the vehicles were traveling
  • Did anyone brake, use their horn or try to avoid the accident?
  • What were the road conditions like?
  • Was the road wet?
  • Was it foggy or raining?
  • Was traffic heavy or light?

9

Contact Our Office

After all information has been gathered follow the below steps and contact our office as soon as possible.

951-436-3100

Service@pjainsurance.com

Auto Insurance Claim Process

Information you need when you file an auto insurance claim.

1

Accident Information

  • Date, Time and Location
  • Police report # (if taken)
  • Name of Police Department
  • Description of Accident
  • Description of Damage - All vehicles (as detailed as possible)
  • Injuries (if any)
  • Property damage (if any)

2

Auto Information of All Involved Parties

  • Year of car
  • Make of car
  • Model of car
  • Color of car
  • License plate number (including state)
  • Number of passengers in each vehicle

3

Personal Information of All Involved Parties

  • Name
  • Phone Number
  • Home Address
  • Date of Birth
  • Driver's license Number
  • Owner of Vehicle(s)
  • Auto Insurance carrier / policy number
  • Location of vehicle (yours only)
  • Condition of vehicle (yours only)

4

Witness or Pedestrian Information

  • Name
  • Phone Number
  • Home Address

5

Contact Our Office

After all information has been gathered contact us as soon as possible.

951-436-3100

Service@pjainsurance.com

Business Insurance

PJA Insurance Services specializes in securing competitive policies for it's clientèle by writing workers compensation, business owners, comprehensive general liability, commercial automobile, commercial umbrella, property and a variety of other coverages.

Our agency has developed and offers specialized insurance packages specific to small retail stores, apartment buildings, non-profit organizations, restaurants, construction industry and many other types and sizes of business.